Question 1

Is Harris Boat Works an authorized Mercury Marine dealer?

Accepted Answer

Yes. Harris Boat Works has been an authorized Mercury Marine dealer since 1965, over 60 years. We currently hold Mercury Marine Platinum Dealer status, the highest tier in Mercury's North American dealer program, awarded for sales volume, technician certification, and customer service.

Question 2

What does Mercury Platinum Dealer status mean?

Accepted Answer

Platinum is Mercury Marine's top dealer rating in North America. It requires Mercury-certified technicians, a minimum sales and service volume, full warranty registration capability, and consistently high CSI (Customer Satisfaction Index) scores. Only a small percentage of Mercury dealers reach Platinum, and re-qualification is required every year.

Question 3

How long has Harris Boat Works been in business?

Accepted Answer

The Harris family founded the boat works in 1947 on Rice Lake in Gores Landing, Ontario. We're now a third-generation, family-owned marina with 79 years of continuous operation. Mercury dealer since 1965.

Question 4

Where is Harris Boat Works located?

Accepted Answer

5369 Harris Boat Works Rd, Gores Landing, ON K0K 2E0, on the south shore of Rice Lake. About 35 minutes from Peterborough, 20 minutes from Cobourg, 90 minutes from Toronto, and within 200 km of the entire GTA, Kawarthas, and Northumberland County.

Question 5

Do you sell motors to customers across Canada?

Accepted Answer

Yes, we sell to customers across Ontario and beyond. However, all motors are pickup only at our Gores Landing location. We do not ship outboards. This is intentional: every motor includes a personal walk-through covering controls, break-in procedure, and warranty registration. That hand-off is part of why we hold Platinum Dealer status.

Question 6

What Mercury motor lines do you carry?

Accepted Answer

We carry the full Mercury outboard lineup: portable FourStroke (2.5 - 20hp), mid-range FourStroke (25 - 115hp), Command Thrust (40 - 150hp for pontoons and heavy hulls), Pro XS performance (115 - 300hp), SeaPro commercial-duty, ProKicker trolling motors (9.9hp/15hp), and FourStroke V8 (250 - 300hp). We also stock genuine Mercury parts, oils, and accessories.

Question 7

Are your prices in Canadian dollars?

Accepted Answer

Yes, all pricing on mercuryrepower.ca is in Canadian dollars (CAD), all-in. The price you see is the price you pay (plus HST). No US-dollar conversions, no hidden fees, no "call for price" games.

Question 8

Do you offer Mercury financing?

Accepted Answer

Yes, financing is available on Mercury motor purchases through DealerPlan and other lenders. The configurator at mercuryrepower.ca shows monthly payment estimates (8.99% under $10K total / 7.99% over $10K total) alongside the purchase price. Minimum financed amount is $5,000.

Question 9

What warranty comes with a new Mercury outboard?

Accepted Answer

Every new Mercury outboard comes with a 3-year limited factory warranty as standard. Right now, when you buy from Harris Boat Works, you get 7 years of full Mercury factory-backed coverage, no third-party insurance, just straight Mercury protection. We register the warranty directly with Mercury Marine at the time of pickup.

Question 10

Are Mercury motors made in Canada?

Accepted Answer

Mercury Marine is headquartered in Fond du Lac, Wisconsin, USA, where most outboard motors are manufactured. Mercury has been building outboards since 1939 and is one of the largest marine engine manufacturers in the world. Harris Boat Works has been the authorized Canadian Mercury dealer for the Rice Lake / Kawartha region since 1965.

Question 11

Do you service motors purchased elsewhere?

Accepted Answer

Yes, our Mercury-certified service department works on Mercury and MerCruiser motors regardless of where they were purchased. We handle warranty work, repower, winterization, spring launch, and routine maintenance. Submit a service request at hbw.wiki/service or call (905) 342-2153.

Question 12

Why buy from Harris Boat Works instead of a big-box marine retailer?

Accepted Answer

Three reasons: (1) Platinum Dealer status means our technicians, parts inventory, and warranty access are at the highest Mercury tier. (2) Family-owned since 1947, we answer the phone, we know our customers, and the same people sell, install, and service the motor. (3) Real online pricing with live CAD quotes, no "call for price" runaround. What you see at mercuryrepower.ca is what you pay.