Last reviewed: 2026-05-07 > Quick answer: A Mercury order at HBW: configurator quote, phone confirmation, deposit, build allocation, delivery to our shop, install, sea trial, pickup. Stocked motors ship in days; special orders (including Verado) take weeks to months. Deposits...
Last reviewed: 2026-05-07
Quick answer: A Mercury order at HBW: configurator quote, phone confirmation, deposit, build allocation, delivery to our shop, install, sea trial, pickup. Stocked motors ship in days; special orders (including Verado) take weeks to months. Deposits are fully refundable on stocked, non-refundable on special order. Start at mercuryrepower.ca.
The Mercury Ordering Process: A Complete Guide
Whether buying in-stock or ordering, understanding the process ensures a smooth experience. Here is what to expect at each step.
Overview: The 6-Step Process
- Configuration - Choose your motor and options
- Consultation - Review with your dealer
- Deposit - Secure your order
- Preparation - Motor and boat prep
- Installation - Professional mounting and rigging
- Water Test - Verification and handover
Step 1: Configuration
What Happens:
- Determine horsepower needs
- Choose motor family (FourStroke, Pro XS, Verado)
- Select shaft length
- Pick options (CT, DTS, color, etc.)
Your Preparation:
- Know your boat max HP rating
- Measure transom height accurately
- List must-have features
- Set your budget range
Timeline: Can be done in one visit or over several discussions
Step 2: Consultation
What Happens:
- Review motor selection with dealer
- Discuss rigging requirements
- Review controls and gauges
- Get complete pricing quote
- Understand timeline
Key Questions:
- Is this motor in stock or ordered?
- What is included in the price?
- How long until installation?
- What warranty is included?
Dealer Actions:
- Check inventory/order availability
- Assess your boat (if repower)
- Identify any needed modifications
- Provide written quote
Step 3: Deposit
Typical Deposit: 25-50% depending on dealer and order type
What It Covers:
- Reserves your motor
- Commits installation slot
- Locks current pricing (usually)
- Starts the order process
Payment Options:
- Cash/check
- Credit card
- Financing (if pre-approved)
Important Documents:
- Written sales agreement
- Itemized pricing
- Estimated completion date
- Deposit terms (refundability)
Step 4: Preparation
Dealer Preparation:
- Order motor if not in-stock
- Receive and inspect motor
- Pre-rig controls and gauges
- Prepare installation materials
Your Preparation:
- Deliver boat if repower
- Remove old motor (or pay dealer)
- Address any transom issues
- Clear boat for work
Boat Assessment:
- Transom condition
- Existing wiring
- Steering system
- Fuel system compatibility
Step 5: Installation
You can build a live CAD quote for your repower online at Mercury Repower Centre.
What Is Involved:
- Mount motor on transom
- Install controls (throttle, shift)
- Connect wiring and gauges
- Install fuel line connections
- Set up steering
- Initial programming
Timeline:
- New boat rigging: 4-8 hours
- Repower: 6-16 hours
- Complex jobs: 2-3 days
Quality Checks:
- All connections tight
- Electrical tested
- Controls function properly
- No leaks anywhere
Step 6: Water Test
What Happens:
- Motor run-in procedure
- Verify proper operation
- Adjust trim and settings
- Test all controls
- Check gauges accuracy
Your Participation:
- Be present if possible
- Learn motor operation
- Ask questions
- Note any concerns
Handover Includes:
- Owner manual review
- Break-in instructions
- Warranty registration
- Service schedule
- Emergency procedures
Timeline Expectations
In-Stock Motor:
| Step |
Timeframe |
| Consultation to deposit |
1-7 days |
| Scheduling installation |
1-4 weeks |
| Installation |
1-3 days |
| Water test |
Same day or next |
| Total |
2-6 weeks |
Ordered Motor:
| Step |
Timeframe |
| Order placement |
1-2 weeks |
| Motor delivery |
2-12 weeks |
| Installation scheduling |
1-2 weeks |
| Installation |
1-3 days |
| Total |
6-16 weeks |
Timelines vary by season - summer is busiest
What to Prepare
For Repower Projects:
- Current motor info (for trade assessment)
- Boat registration
- Previous service records
- List of any known issues
For New Boats:
- Purchase documentation
- Any dealer requirements
- Trailer considerations
For All Purchases:
- Financing pre-approval (if using)
- Insurance information
- Planned use details
Common Questions During Process
Can I speed this up?
Sometimes. In-stock motors and flexible installation dates help. Rush orders may be possible at premium.
What if something changes?
Communicate early. Most dealers work with you on timing changes. Specification changes may affect pricing/timeline.
When do I pay the balance?
Typically when motor is installed and ready for water test. Review payment terms in your agreement.
Start Your Order
Related guides
Ready to price it out? Build a live CAD quote for your repower online at the Mercury Repower Centre.
